Terms of Service

1. About CineHub

V4U Cine Hub Ltd ("CineHub", "we", "us") is registered in England and Wales (Company No. 17480021). We operate a demand-led pre-release cinema booking platform at v4ucinehub.com. The platform is currently in Beta — features may change and service availability is not guaranteed.

2. Acceptance of Terms

By creating an account or using CineHub, you agree to these Terms of Service and our Privacy Policy and Cookie Policy. If you do not agree, you must not use the platform.

3. Eligibility

You must be at least 18 years old to create an account and make bookings. By registering, you confirm you meet this requirement.

4. How Booking Works

• A booking of £1 (or more, depending on the package) reserves your interest in a screening.
• Bookings are held in your CineHub Wallet until a screening is confirmed.
• If a screening is confirmed, the balance amount is charged and a voucher is issued.
• If a screening does not reach its threshold, your booking fee is returned to your Wallet.
• Wallet funds may be used for future bookings or withdrawn subject to our refund policy.

5. Payments

Payments are processed securely by Stripe. By making a payment, you also agree to Stripe's terms of service. All prices are in GBP and inclusive of any applicable taxes.

6. Refunds and Cancellations

Bookings are non-refundable to your original payment method once a screening is confirmed and a voucher issued. If a screening is cancelled by the cinema, your booking amount will be returned to your CineHub Wallet. During Beta, refund policies may be applied flexibly at our discretion.

7. User Accounts

You are responsible for maintaining the security of your account credentials. You must not share your account or use another person's account. We reserve the right to suspend or terminate accounts that breach these terms.

8. Cinema and Distributor Partners

Cinema and distributor partners agree to additional partner terms provided at registration. CineHub acts as an intermediary and is not liable for the actions of partner cinemas or distributors.

9. Intellectual Property

All content, branding, and software on the CineHub platform is owned by V4U Cine Hub Ltd or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, CineHub is not liable for indirect, incidental, or consequential losses. Our total liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim. Nothing in these terms limits liability for death, personal injury, or fraud.

11. Beta Platform Notice

CineHub is in Beta. The platform may be unavailable, change without notice, or contain errors. We are not liable for losses arising from Beta-phase service interruptions. By using the platform during Beta, you accept these additional risks.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these terms from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes constitutes acceptance.

14. Contact

For questions about these terms, contact us at legal@v4ucinehub.com.